Public profile
Raj Subramaniam
ACX Champion
Founder & Principal Consultant
Align CX• Australia
Qualified December 2023
Raj Subramaniam is an Accredited Customer Experience Champion and Founder of Align CX, specialising in embedding customer-first thinking into everyday operations. He helps organisations turn customer insight into measurable improvements in trust, service quality, and efficiency through service design, process excellence, and AI-enabled approaches. Raj is known for practical, outcome-driven transformation that works in real environments.
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Thrilled to share that I've achieved my ACX Champion certification with BP Group! Check out my profile on their Wall of Fame. #CX #CustomerExperience #BPGroup #CertifiedProfessional