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Victoria Weaver

Victoria Weaver

ACX Champion

Principal IT Service Management Consultant

TPG• United States
Qualified December 2023

I'm a senior IT and service management leader with a strong consulting foundation, known for turning complex operational environments into clear, scalable, customer-centered service models. I am passionate about CX fueled by the belief that people should not have to fight through broken systems, unclear ownership, or inefficient workflows to get the support they need. Let's create thoughtful processes, strong leadership, and intentional experiences that reduce friction and deliver desired outcomes.

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https://www.bpgroup.org/celebrations/profile?id=50045506-b19e-4453-8220-5a3a9a3e3711
Thrilled to share that I've achieved my ACX Champion certification with BP Group! Check out my profile on their Wall of Fame. #CX #CustomerExperience #BPGroup #CertifiedProfessional
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