Public profile
Rajkumar Subramaniam
COIM
Partner & Principal Consultant
Align CX• Australia
Qualified May 2020
Delivering business excellence by design, not by accident. My dual accreditation as a COIM and ACX Champion allows me to offer a unique 360-degree perspective on business transformation. I specialise in mentoring leadership teams to move beyond "Inside-Out" silos, using rigorous Outside-In methodologies to drive efficiency while championing a relentless focus on the customer experience. I help organisations build the systems - and the mindset - required to lead their industry.
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Thrilled to share that I've achieved my COIM certification with BP Group! Check out my profile on their Wall of Fame. #CX #CustomerExperience #BPGroup #CertifiedProfessional