Public profile
Stephen Towers
ACX Mentor
Principal Business Transformation Advisor
BPGroup• United Kingdom
Qualified January 2016
With over 40 years of experience in the private and public sectors, Steve is one of the world's top 10 global CX experts. His courses are peer-reviewed and ranked in the world's Top Ten (2026). He has been recognised internationally in the CX, BPM, EA, and LSS domains.
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Thrilled to share that I've achieved my ACX Mentor certification with BP Group! Check out my profile on their Wall of Fame. #CX #CustomerExperience #BPGroup #CertifiedProfessional