Public profile
Rajiv Mistry
ACXM
CX Manager
RMB• South Africa
Qualified August 2023
Rajiv Mistry is a Client Experience Manager at RMB, where he focuses on strengthening client relationships, streamlining service journeys, and driving a consistently high-quality client experience. With a passion for understanding client needs and translating insights into actionable improvements, Rajiv partners closely with teams across the business to enhance service delivery and support strategic growth. He is known for his thoughtful approach, commitment to excellence, and dedication to creating meaningful, client‑centric solutions.
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Thrilled to share that I've achieved my ACXM certification with BP Group! Check out my profile on their Wall of Fame. #CX #CustomerExperience #BPGroup #CertifiedProfessional