BP Group · CEMMethod® Community
Join the practitioners who put CEMMethod® to work.
A global community of certified ACX and CPP holders applying CEMMethod® to real customer-experience problems — with the tools, peers, and live sessions to keep your practice sharp.
Built for ACX & CPP holders. Aligned with the renewal framework. Active in 29 countries.
The community at a glance
TIERS
3
Associate, Practitioner, Fellow
ACXA® ADVISOR
12
Live sessions/yr in Practitioner+
CASE STUDIES
∞
Searchable library of real applied work
MEMBER DIRECTORY
✓
Find peers by region, tier, industry
RENEWAL-ALIGNED
✓
Points-eligible activity all year
Membership tiers
Associate
Get into the conversation.
US$195per year
Or US$95 emerging-markets rate
For curious professionals, ACX/CPP candidates, and lapsed holders rebuilding currency.
- Community hub access and member directory
- Monthly newsletter and resource library
- Quarterly Office Hours with a senior practitioner
- 90-day recordings window for BP Group webinars
- 15% off all public workshops
- 10% off certification fees
Practitioner
The default for active holders.
US$495per year
Or bundle with renewal for US$595 (save US$95)
For active ACX and CPP holders. Fulfils your real-time renewal floor on its own.
Includes the ACXA® Annual Advisor — 12 live sessions/year, satisfies the 3-live-point annual renewal floor on its own.
- Everything in Associate
- ACXA® Annual Advisor — 12 live sessions/year
- Unlimited recordings library (evergreen access)
- Searchable CEMMethod® case-study library
- Member-only Slack channel for active holders
- One free peer case-study review per year
- Member-rate renewal at US$195 (save US$100 every cycle)
- 30% off all public workshops
- Filter member directory by tier, region, industry
- Early notice of new BP Group events
Fellow
The signal tier.
US$1,495per year
For ACX Mentors, ACX Champions, CPP Coaches, and senior internal practitioners.
- Everything in Practitioner
- Quarterly closed-door Fellow forum (peer roundtable)
- Annual in-person summit (regional rotation)
- Public “Find a Fellow” listing with verified badge
- Speaking opportunities at BP Group events
- Co-marketing rights to the Fellow badge
- Early access to new CEMMethod® tools (90 days)
- Direct line to the Council secretariat
Applications reviewed within 10 business days.
I’m exploring CX or pre-certification
Start with Associate. You’ll get enough to know whether this community is for you.
I’m a certified ACX or CPP holder
Practitioner pays for itself if you take even one workshop a year — and the ACXA® Advisor handles your annual renewal floor.
I’m a Mentor, Champion, or Coach
Fellow. The forum and signal are designed for the level of responsibility you carry.
Full benefits comparison
| Benefit | Associate | Practitioner | Fellow |
|---|---|---|---|
| Community hub and member directory | Included | Included | Included |
| Monthly newsletter and resource library | Included | Included | Included |
| Office Hours (quarterly) | Included | Included | Included |
| Workshop discount | 15% | 30% | 40% |
| Certification fee discount | 10% | Not included | Not included |
| Member-rate renewal | Not included | US$195 | US$195 |
| ACXA® Annual Advisor (12 live sessions/yr) | Not included | Included | Included |
| Unlimited recordings library | Not included | Included | Included |
| CEMMethod® case study library | Not included | Included | Included |
| Active-holder Slack channel | Not included | Included | Included |
| Peer case-study review | Not included | 1/year | Unlimited |
| Quarterly Fellow forum | Not included | Not included | Included |
| Annual in-person summit | Not included | Not included | Included |
| Public Fellow listing and badge | Not included | Not included | Included |
| Speaking opportunities | Not included | Not included | Included |
| Early access to new CEMMethod® tools | Not included | Not included | Included |
| Direct line to Council secretariat | Not included | Not included | Included |
Buying for a team?
Buying 5+ Practitioner seats? Save 20%. Buying 25+? Save 35% and get a co-branded internal landing page for your team. The Council’s Education partnerships lead handles every team account personally.
Request team pricingEmerging markets rate
Members in Africa, South Asia, Latin America (excluding Brazil and Mexico), and Eastern Europe pay 50% on Associate and Practitioner. Same benefits, half the price. Self-attest at checkout.
What members are saying
“The ACXA Advisor sessions alone justified the Practitioner fee. I earned my renewal floor by March.”
Sarah M.
Practitioner · CX Director · UK
“Fellow gave me the peer network I couldn’t find anywhere else at this seniority level.”
Raj P.
Fellow · VP Customer Strategy · India
“Started as Associate while completing my ACXP. Upgraded to Practitioner within three months.”
Ana C.
Practitioner · CX Manager · Brazil
How joining works
Pick a tier
Decide which tier fits where you are in your CX practice.
Pay securely
Stripe checkout. Annual billing, auto-renews each year (you can cancel any time).
Get instant access
Community hub, recordings library, and Slack invite are live within 5 minutes.
Join your first live session
Most new Practitioners attend the next ACXA® Advisor session within 30 days.
Frequently asked questions
Become part of the practice that defines modern CX.
Join 1,000+ certified practitioners using CEMMethod® on real customer problems.